Chính sách vận chuyển

Processing time: [1–3] business days for in-stock items; made-to-order/printed: [3–7] business days.
Carriers & ETA:
• Vietnam domestic: 2–5 business days.
• International Standard (EMS/Postal): 7–21 business days.
• International Express (DHL/UPS/FedEx): 3–7 business days.
Shipping fees: Calculated at checkout; Free standard shipping over [US$ 300]. Digital downloads ship free (instant access).
Tracking: A tracking email is sent once your order ships (check Spam/Promotions).
Address: Please provide a complete, accurate address; some carriers may not deliver to P.O. Boxes/APO/FPO.
Duties/Taxes: Buyers are responsible for import duties/VAT/customs fees.
Lost/Damaged: If your parcel is late by +10 days (domestic) or +20 days (international) beyond the ETA, contact us within 30 days of shipment with your order number + tracking. For damage on arrival, send photos within 48 hours. Incorrect/incomplete addresses may incur reship fees.
Packaging: Prints are shipped rolled in tubes or flat with protective backing; frames not included unless stated. Scarves/silk items are packed with moisture protection.
Digital Items: Instant download after payment; no physical shipping.
Changes/Cancellations: Address change/cancellation within [2 hours] if the order hasn’t been fulfilled.
Contact: [leha@studioleha.com] | Response within [24–48 business hours].